SIP Trunks and DIDs work together to make an efficient and cost-effective calling solution. If you look up VoIP systems, you’ll probably come across SIP trunking and DID. Session Initiation Protocol (SIP) and Direct Inward Dialing (DID) are foundational elements of VoIP systems; they work together to make calls over the internet.
SIP trunking is a signaling protocol that connects phone lines to the internet. It’s an alternative to a Primary Rate Interface (PRI), which uses physical connections to transmit calls. SIP trunks operate virtually, making it easier to scale phone lines according to business needs.
A DID is a service that allows businesses to receive inbound calls without using extensions or operators. These virtual numbers connect directly to specific phones, enhancing efficiency and cost-effectiveness.
Your DID number identifies a specific phone, and your SIP trunk connects that phone to the internet. DID numbers are flexible and can be assigned to any phone or device, allowing for scalable communication solutions.
Extension numbers require a central phone number and manual routing, while DIDs offer a direct and more efficient connection to each phone without the need for extensions or operator intervention.
DIDs are versatile and can be used in various scenarios, such as PBX systems, multi-department business phones, communication apps, and even fax machines, offering straightforward and direct communication solutions.
Choosing the right VoIP DID provider involves considering factors like SIP trunk connections, ownership of IP networks, and the quality of service offered.
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